Apps That Work With Mac Neat

​Neat Scan Utility Install Neat Scan Utility for the Desktop

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  • This utility allows you to scan documents into Neat or save them to your local computer (PC/Mac) from a Neat-branded scanner or any TWAIN-compliant scanning device.
  • If you have an existing Neat software subscription, simply login using your Neat credentials and select “Scan to Neat” as your destination. If you do not have an active Neat subscription, you can scan your documents directly to your computer--no subscription required for this functionality.
  • Please Note: (Neat Scanners Only) Mac OS 10.14 Mojave & Mac OS 10.15 Catalina Notice -- Neat Scanner Driver for MacOS (v4.0.1) available here

    Install the Desktop Scan Utility

    1. Your download for this software will automatically begin shortly. Once your download is complete, click on the app to start the installation. You can locate the downloaded file in your downloads folder. If your download does not start automatically, then please click one of the links below:
      MacOS Download
      Windows Download
    2. The installation progress indicator will open.
    3. Installation is complete! Below is the main application screen:

    Whats next?

    View our Neat Desktop Scan Utility FAQ page that will show you around the Scan Utility and answer any questions you may have. Neat Scan Utility FAQ

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​Retired Products ​ > ​ ​Migration Assistance Articles Mac: Recover Neat Legacy Data in Catalina
Please note that the information provided on this page is related to products and/or services which are no longer supported and agent support is no longer available. This information is provided as a courtesy for users who may still need troubleshooting or FAQ information on end-of-life products.

The Neat for Mac legacy software was retired in 2016 and has not received any updates or feature enhancements since that time. For this reason, it was inevitable that it would eventually cease to function in updated versions of Mac. The Neat for Mac software does not open or function correctly in Mac OS 10.15 Catalina but you can follow the steps below if you need to recover your Neat Library data in Catalina. Once recovered, you'll also be able to upload your data to the current version of Neat.

Apps That Work With Mac Neat Cheese

Note: Any metadata (customized categories, notes, folders & etc) will not export to your files. Only PDF files of the original scanned images will be recovered.

  1. Before starting the export process, create a folder on your Desktop, called Neat Exports. This will help in keeping your data organized.
  2. Click on the magnifying glass (Finder) in the upper right of your screen. Type 'Neat Library' to locate the file containing your Neat data. It will show an orange filing cabinet icon.
  3. Control-Click (right-click if enabled) the Neat Library and select Show Package Contents.
  4. A window will open displaying your scanned images as PDF files along with a few Neat software-related files.
  5. Copy the PDF files to the Neat Exports folder you created in Step 1 in order to view and work with the scanned images in PDF format.
  6. If you're currently subscribed to Neat, you can also import the PDF files into your Neat cloud account. If you wish to recover the items (with your notes, folders, custom columns, etc.) please log into app.neat.com to contact support as it will be necessary to transfer a copy of the Neat Library file to another Mac running OS 10.12 - 10.14 where the Neat for Mac software is able to function.

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